Privacy Policy

Data Controller

I Know a Guy Solutions LLc
landrum.thomas@iknowaguysolutions.net
770462-5200

If you have any questions about how your data is handled, please contact us at landrum.thomas@iknowaguysolutions.net 

Collected Personal Data

We collect the following types of personal data:

• Identity Information: Full name
• Contact Information: Email address, phone number, mailing address (if provided)
• Service Information: Details about requested services, property type, and location
• Billing Information: If payments are processed, we may collect billing details (processed securely through third-party payment providers)
• Technical Information: IP address, browser type, and cookies (if applicable)
• Communication Data: SMS, email, and phone call interactions related to your inquiries and service requests

We only collect personal data when voluntarily provided by you, such as when you request a quote, book a service, or subscribe to updates.

Purpose of collecting data

We collect and use your data for the following purposes:

• Providing Services: To schedule, confirm, and complete service requests
• Customer Communication: To send SMS, emails, or phone call reminders about services
• Marketing (With Consent): To provide promotional offers, updates, and discounts
• Improving Our Services: To analyze website traffic, customer feedback, and service performance
• Legal Compliance: To comply with local regulations and business obligations

We will never sell or share your personal information with third parties for marketing purposes without your consent.

How We Store and Protect Your Data

We take security seriously and use industry-standard measures to protect your data from unauthorized access, disclosure, or misuse.

• All customer data is stored securely and only accessible by authorized personnel.
• We use encrypted third-party payment processors for transactions (if applicable).
• SMS and email communications comply with federal regulations (TCPA & CAN-SPAM Act).

If you have concerns about your data security, please contact us.

Your Rights & Choices

You have the following rights regarding your personal data:

• Access & Correction: You can request a copy of your personal data and update incorrect information.
• Opt-Out of Communications: You can unsubscribe from promotional emails or reply STOP to SMS messages to opt-out.
• Deletion Requests: You can request that we delete your data unless we are required by law to retain it.

To exercise any of these rights, please email [Your Business Email].

Cookies & Tracking Technologies

(If your website uses cookies, include this section.)

We use cookies to improve user experience and analyze website traffic. Cookies may collect anonymous data such as browser type, pages visited, and session duration. You can control cookie settings in your browser.

Third-Party Services

We may use third-party providers (such as payment processors, SMS services, or marketing tools). These services have their own privacy policies, which you should review separately.

For SMS messaging, we comply with A2P 10DLC regulations to ensure secure and legal communication.

Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a new "Last Updated" date.

Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at:

📧 Email: landrum.thomas@iknowaguysolutions.net
📞 Phone: 770-462-5200